General Policies
Make-up Classes: Classes will be made up in the event of teacher illness or inclement weather. I will notify you of the cancellation and the scheduled make-up day.
Making the Most of Kindermusik Classes: Plan to arrive about 5-10 minutes early for class. Arriving a little before class provides time for your child to settle in to the musical environment as they prepare to enjoy exploring instruments, reading books, or listening to music. I do request that toys, juice cups, and pacifiers be kept out of sight, and that snacks be finished prior to class. Be sure to dress comfortably.
During class, the most important thing you can do for your child is to be an active and patient role model. It is not uncommon for a child to attend several classes before feeling comfortable in class. Don't be discouraged - what a child is absorbing in class is often evidenced in the comfort of the home environment rather than in a certain level of participation in class. The understanding and consistency of the parent or caregiver in class and at home are key to facilitating musical learning and growth.
By the way, I love for parents to visit with each other before or after class, but not during class time, please! When you are an active, focused, enthusiastic participant in the class activities, your child will model your actions and focus more fully too.
You and your child will enormously benefit from the Kindermusik experience, especially if you make active use of your At Home Materials. Frequent reinforcement at home throughout the week makes all the difference in a child's comfort and participation in the classroom.
Refunds: Tuition refunds or credit vouchers may be given if there are extenuating circumstances requiring withdrawal from class. All refund requests will be considered on an individual basis. The cost of materials and a $10 processing fee are non-refundable.
Free Visits: At certain times throughout the semester, I am happy to schedule a free visit for friends in one of my classes. Please call for availability.
Refund Policy
Our studio offers the following refund policies. Only one policy will apply to the class your child is registered for. The class description and the registration process will identify the exact refund policy for the class you have chosen.
Studio Refund Policy Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.
Privacy Policy
We promise to respect your privacy. We do not sell, rent, loan or transfer
any personal information regarding our customers or their children to any third
parties. Any information you provide about yourself or your children is held
with the utmost care and security and will not be used in ways to which you
have not consented.
Information gathered on our web site is collected and
used by us and SimplySignup. We will not collect any personal
information about adults or children except when specifically and knowingly
provided by them. If we collect any personally identifiable information about
children, we will first obtain their parents' consent. Examples of personally
identifiable information include full name and birth date.
Use of Information
Information collected by us is used internally by our authorized individuals
for three main purposes. First, we may collect information for improving our
site by seeing which areas, features, and products are most popular. Second, we
may collect information in order to personalize the site for our customers. Third,
we may collect personal information from visitors who request additional
information about our studio, a Free Preview Class Coupon, or
who choose to register for classes online.
We hope that you will want to provide information about yourself, because it
will make your experience here more valuable to you. If you are comfortable
sharing some basic information, you will receive enhanced services that are
impossible to offer to anonymous users. Examples of such services may include
email notices of special and discounted items, e-newsletters, and special
mailings related only to this studio. In addition, you may choose to receive
occasional emails from Kindermusik at Hanson Studio and SimplySignup, including free developmental
activities and special offers.
On occasion, we may also share non-personal, summary information regarding
our customers with unrelated third parties (for example, we may publicly
disclose the aggregate number of registered users of our web site). However, we
will not share any personal information about any particular customer.
Security
Registering for class online is a completely safe experience!
We use SSL (Secure Sockets Layer)--the highest standard in online encryption
technology--to ensure that your personal and credit card information remains
secure. SSL encryption allows you to register with confidence, knowing that
only you and Kindermusik at Hanson Studio have the ability to access your information.
Keeping customer information private and secure is a top priority.
Whenever you access a secure page on our site, the information you send is
immediately encrypted for your protection. There are two simple ways to see if
you are on a secure page:
- Look at the URL (website
address) in your browser. If you are connected to a secure server, the URL
will always begin with "https" rather than "http."
- Most browsers display an icon
that indicates whether or not you have a secure connection. Look for the
unbroken key or closed lock icons in the bottom left or right corner of
your browsers.
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